Privacy Policy

Introduction

At Hooked Japan ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hookedjapan.com and make purchases from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in promotions or surveys

This information may include your name, email address, postal address, phone number, and payment information.

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We may share your information with third parties only in the following circumstances:

• Service Providers: Payment processors, shipping carriers, and email service providers who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our website
• Improve your shopping experience

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights (GDPR)

If you are a resident of the European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at hookedjapan.nl@gmail.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Order information is retained for accounting and legal purposes.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: